As Manager of Culture Assessments at Publix Super Markets, I lead a team to design, administer, and analyze surveys given to Publix associates. I specialize in surveys that measure associate satisfaction, customer service perceptions, training opportunities, and any other construct that shapes associates' perceptions of Publix Culture. After survey completion, my team translates survey data into actionable reports to help Publix leadership make informed, evidence-based business decisions.
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